Public Libraries of Suffolk County, New York

First, break all the rules, what the world's greatest managers do differently, Marcus Buckingham and Curt Coffman

eng

no index present

non fiction

First, break all the rules

electronic resource eBook

dictionaries

Marcus Buckingham and Curt Coffman

what the world's greatest managers do differently

The world's greatest managers differ in sex, age, and race. They employ different styles and focus on different goals. Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don't believe that, with enough training, a person can achieve anything he sets his mind to. They don't try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites. Gallup presents the remarkable findings of its massive in-depth study of great managers? those who excelled at turning each employee's ta

Cover; Copyright; CONTENTS; Foreword; Introduction: Breaking All the Rules; CHAPTER 1: The Measuring Stick; A Disaster Off the Scilly Isles; The Measuring Stick; Putting the Twelve to the Test; A Case in Point; Mountain Climbing; CHAPTER 2: The Wisdom of Great Managers; Words From the Wise; What Great Managers Know; What Great Managers Do; The Four Keys; CHAPTER 3: The First Key: Select for Talent; Talent: How Great Managers Define It; The Right Stuff; The Decade of the Brain; Skills, Knowledge, and Talents; The World According to Talent; Talent: How Great Managers Find ItA Word From the CoachCHAPTER 4: The Second Key: Define the Right Outcomes; Managing by Remote Control; Temptations; Rules of Thumb; What Do You Get Paid to Do?; CHAPTER 5: The Third Key: Focus on Strengths; Let Them Become More of Who They Already Are; Tales of Transformation; Casting Is Everything; Manage by Exception; Spend the Most Time With Your Best People; How to Manage Around a Weakness; CHAPTER 6: The Fourth Key: Find the Right Fit; The Blind, Breathless Climb; One Rung Doesn't Necessarily Lead to Another; Create Heroes in Every Role; Three Stories and a New CareerThe Art of Tough LoveCHAPTER 7: Turning the Keys: A Practical Guide; The Art of Interviewing for Talent; Performance Management; Keys of Your Own; Master Keys; Gathering Force; APPENDICES; Appendix A: The Gallup Path to Business Performance; Appendix B: What the Great Managers Said; Appendix C: A Selection of Talents; Appendix D: Finding the Twelve Questions; Appendix E: The Meta-Analysis; Gallup Press; Gallup Employee Engagement Center