Incoming Resources
- Romancing the wild, cultural dimensions of ecotourism, Robert Fletcher
- The Airbnb way, 5 leadership lessons for igniting growth through loyalty, community, and belonging, Joseph A. Michelli
- The customer comes second, and other secrets of exceptional service, Hal F. Rosenbluth and Diane McFerrin Peters
- Terror in paradise, holidays under gunfire, directed by Eberhard Rühle ; produced by Kristian Kähler
- Overbooked, the exploding business of travel and tourism, Elizabeth Becker