Customer relations
Focus
1
Label
Customer relations
Name
Customer relations
Actions
Incoming Resources
- Raise the bar, an action-based method for maximum customer reactions, Jon Taffer; with Karen Kelly
- Would you do business with you? / h[videorecording DVD]
- Maximize your social, a one-stop guide to building a social media strategy for marketing and business success, Neal Schaffer
- Wired and dangerous, how your customers have changed and what to do about it, Chip R. Bell, John R. Patterson
- Friction, the untapped force that can be your most powerful advantage, Roger Dooley
- The six-figure freelancer, your roadmap to success in the gig economy, Laura Briggs
- Customer success, how innovative companies are reducing churn and growing recurring revenue, Nick Mehta, Dan Steinman and Lincoln Murphy
- Uncommon service, how to win by putting customers at the core of your business, Frances Frei, Anne Morriss
- Satisfaction, how every great company listens to the voice of the customer, Chris Denove and James D. Power IV ; [foreword by J.D. Power III]
- Dealing with difficult people, Christina Osborne
- The market-driven supply chain, a revolutionary model for sales and operations planning in the new on-demand economy, Robert P. Burrows III
- Traffic secrets, the underground playbook for filling your websites and funnels with your dream customers, Russell Brunson
- Youtility, why smart marketing is about help not hype, Jay Baer
- The little red book of selling, [12.5 principles of sales greatness : how to make sales forever], Jeffrey Gitomer
- Jeffrey Gitomer's little red book of sales answers, 99.5 real world answers that make sense, make sales, and make money, [Jeffrey Gitomer]
- The new relationship marketing, how to build a large, loyal, profitable network using the social web, Mari Smith
- The customer-funded business, start, finance, or grow your company with your customers' cash, John Mullins, Ph.D
- Customer success, how innovative companies are reducing churn and growing recurring revenue, Nick Mehta, Dan Steinman, and Lincoln Murphy
- Soul trader, putting the heart back into your business, Rasheed Ogunlaru
- Lead right for your company's type, how to connect your culture with your customer promise, William E. Schneider
- Nincompoopery, why your customers hate you, and how to fix it, John R. Brandt
- Nonstop sales boom, powerful strategies to drive consistent sales growth year after year, Colleen Francis
- Oversubscribed, how to get people lining up to do business with you, Daniel Priestley
- Traffic secrets, the underground playbook for filling your websites and funnels with your dream customers, Russell Brunson
- Power relationships, 26 irrefutable laws for building extraordinary relationships, Andrew Sobel, Jerold Panas
- Make some noise, the unconventional road to dominance, Ken Schmidt
- Social media marketing, an hour a day, Dave Evans
- Customers for keeps, 8 powerful strategies to turn customers into friends and keep them forever, by Lois K. Geller
- Fanatical prospecting, the ultimate guide for starting sales conversations and filling the pipeline by leveraging social selling, telephone, email, and cold calling, Jeb Blount
- The winner's attitude, change how you deal with difficult people and get the best out of any situation, Jeff and Val Gee
- Check it out, library careers, minor disturbances
- Successful business models, surefire ways to build a profitable business, Don Debelak
- Scaling up excellence, getting to more without settling for less, Robert I. Sutton and Huggy Rao
- Jeffrey Gitomer's little red book of selling, 12.5 principles of sales greatness : how to make sales forever, [Jeffrey Gitomer ; photography by Mitchell Kearney]
- The customer rules, the 39 essential rules for delivering sensational service, Lee Cockerell
- The ice cream maker, an inspiring tale about making quality the key ingredient in everything you do, by Subir Chowdhury
- The challenger sale, taking control of the customer conversion, Matthew Dixon and Brent Adamson
- The seventh level, transform your business through meaningful engagement with your customers and employees, Amanda Slavin
- True alignment, linking company culture with customer needs for extraordinary results, Edgar Papke
- Perfect phrases for customer service, 101 customer service training scripts for handling any situation, Robert Bacal
- Youtility, why smart marketing is about help not hype, Jay Baer
- Inbound marketing, get found using Google, social media, and blogs, by Brian Halligan and Dharmesh Shah ; [foreword by David Meerman Scott]
- 501 ways to roll out the red carpet for your customers, easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression, Donna Cutting
- Dealing with difficult customers, how to turn demanding, dissatisfied, and disagreeable clients into your best customers, Noah Fleming and Shawn Veltman
- The challenger customer, selling to the hidden influencer who can multiply your results, Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman
- Business performance through lean six sigma, linking the knowledge worker, the twelve pillars, and Baldrige, James T. Schutta
- The startup owner's manual, the step-by-step guide for building a great company, Steven G. Blank
- The effortless experience, conquering the new battleground for customer loyalty, Matthew Dixon, Nick Toman, and Rick DeLisi
- Achieve sales excellence, The 7 Customer Rules for Becoming the New Sales Professional, Howard Stevens and Theodore Kinni
- The referral of a lifetime, never make a cold call again!, Tim Templeton ; foreword by Ken Blanchard