Bibliograph

Type

Label

Assessing service quality, satisfying the expectations of library customers, Peter Hernon and Ellen Altman

Language

eng

Bibliography note

Includes bibliographical references and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Assessing service quality

Nature of contents

bibliography

Responsibility statement

Peter Hernon and Ellen Altman

Sub title

satisfying the expectations of library customers

resource.variantTitle

Satisfying the expectations of library customers

Classification

Contributor

Creator

Subject

Content

Public Libraries of Suffolk County, New York